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Single Source - Multiple Problems

Friday, January 10, 2014

By: Jörg Breuning

2013 was another very successful year for green roofs and the green roof industry. However, at Green Roof Service LLC/Green Roof Technology we discovered a trend that might affect the industry in the long run. 

The quality of green roof installations didn't improve as much as the industry grew. We have received more calls about poorly installed or poorly functioning green roofs than ever before. Most of these (green) roofs were installed in the last two to three years and the lack of proper engineering and maintenance has caused issues. These issues are time consuming to fix, require replanting, and the installation of additional growing media or even a permanent irrigation system (even in a wet year like 2013!).

The majority of these under-performing green roofs were under a Single Source Warranty and so our first response was: "Go back to your warranty provider." For green roof owners, this was typically the start of a long odyssey. Odysseus never gave up- but with all the issues presented, my clients were quick to give up because the Single Source Warranties are well-phrased and manufacturers are more likely to argue than take action. Arguing with a piece of paper, written by attorneys, twisted and tweaked by companies' legal departments is an uphill battle. No wonder these numerous stranded people decide to call us.

If the client would have taken his money to the bank, rather than spending it on the warranty (typically $1-$3 per square foot) things could have been much easier and cheaper. On top of that, our costs for designing, engineering and overseeing the installation and maintenance would have saved additional money and no problems to start with.

 

In any construction process we are meticulous with our details, quality of materials, craftsmanship and maintenance. We also offer low bureaucratic, simple and efficient solutions to make your green roof last far beyond three decades. Our green roofs wouldn't need any artificial irrigation, and will prove to not cost as much initially, as well as having the potential to be paid back in less than seven years.

It is our goal for the future to support the growth of the green roof industry (and the plants), one by one making our clients happy. Only happy clients can help us - and the green roofing industry.

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